
Solving Bus Tablet Connectivity at Scale: How Strike and its System Integrator Partner Delivered Reliable Data & Power with a USB-C Fixed-Install Design
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Time to read 1 min
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Time to read 1 min
When Strike’s System Integrator Partner and regional operators reported intermittent tablet connectivity in bus fleets, Strike partnered to diagnose issues rapidly and deliver a robust, future-proof mounting solution. Through field testing, engineering iterations, and OEM-aligned design choices, Strike implemented a lockable USB-C fixed-installation that secures high-speed data and power under continuous vibration and daily duty cycles.
Buses running mission-critical software require uninterrupted data and power. Operators observed:
Intermittent disconnections using POGO pin interfaces
Visible wear on tablet POGO pads from long-term use
Case-related micro-movement reducing reliable contact pressure
Mixed results from interim mods; a need for standardised, trackable configuration for rollout planning
Strike and its System Integrator Partner coordinated depot-level inspections and controlled swaps, correlating disconnections with hardware wear and case fit. Strike then pivoted to a fixed USB-C architecture and introduced mechanical retention and anti-tamper shrouds to eliminate micro-movement, protect the connector, and sustain data integrity. The approach aligned with Samsung’s recommendation to use USB-C for no-battery mode, improving reliability for high-duty use.
Key steps:
Root-cause investigation across multiple depots; logs analysis; selective cradle/tablet replacements to isolate variables.
Design iteration: right-hand jaw re-mould, anti-removal shroud, stylus blank option to stabilise fit.
Configuration control: standardised mod kit content, foam pad usage guidance, and serial/batch identification.
Planned rollout: batch delivery to match fleet maintenance windows and keep vehicles on-road.
Strike USB-C Fixed-Install Cradle with:
Lockable USB-C connection for high-speed data and reliable power
Anti-tamper shroud to prevent cable removal and preserve port integrity
Dramatically reduced disconnections on problem vehicles after replacing worn hardware and moving to fixed USB-C.
Improved operational continuity for ticketing, video, and fleet software—supporting dependable driver workflows and customer service.
As the global leader in bus tablet mounting solutions, Strike combines rugged engineering with real-world fleet know-how. Our rapid iteration, OEM-aligned designs, and ability to scale rollouts help transit operators achieve stable, compliant, and service-ready systems—worldwide.
🎯 Ready to harden your fleet’s tablet systems? Contact Strike at sales@strike.com.au about a USB-C fixed-install designed for bus-grade reliability.