Shipping & Delivery

ORDERS SHIPPING TO AUSTRALIA:
  • All standard orders are shipped via StarTrack Express
  • All orders to a PO box will go via Australia Post
  • FREE Express Shipping for ALL ORDERS OVER $250 (incl. GST) within Australia!
  • Please note our larger antennas cannot fit in airbags and will be shipped via road
  • You also have an option to PICK-UP your order at Strike Warehouse 1/12 Fraser Rd, Northgate QLD, Australia 4013 – for FREE! However, to ensure the availability of the item, please call or email us before picking up your order.
  • We do not guarantee that all items will be in stock; however, if an item is out of stock, we will immediately advise you by email.

LEAD TIMES FOR SPECIFIC PRODUCT RANGES:

Strike Alpha Cradles: 
Strike Alpha cradles are made to order and ship within approximately 2-3 business days.

Strike Charging Cabinets 
Strike Charging Cabinets are made to order, with a lead time of approximately 1-2 weeks.

RAM Mounts:
Estimated lead times are listed on each product page. We may hold your order until all items are ready to ship.

  • "In Stock" – Ships within 24 hours of purchase
  • "Ships 2–3 business days from order" – Currently in transit to us; will ship once received
  • "Out of Stock - Available via Special Order" – estimated 8-11 weeks lead time

Clic-On Mounts:

Clic-On Mounts are purchased to order and take approximately 2–3 weeks to arrive. These are bespoke, car-specific solutions.

Industrial Evolution Mounts:
Industrial Evolution Mounts are made to order, with a lead time of approximately 3-4 weeks.


ORDERS SHIPPING TO NEW ZEALAND:
  • We offer shipping rates starting at $15.15 (up to 0.5kg) for Airmail – 2-5 Business Days Shipping.
  • If the item is in stock, your parcel will be delivered within 2-5 business days (excluding weekends and public holidays) from the day you have placed your order.
  • We do not guarantee that all items will be in stock however, if an item is out of stock, we will immediately advise you by email.
COUNTRIES OTHER THAN AUSTRALIA & NEW ZEALAND:
  • We ship to over 90 countries. Shipping rates may vary depending on the destination country. Shipping rates can be viewed upon checkout.
  • If the item is in stock, your parcel will be delivered via Airmail within 5-16 business days.
  • We do not guarantee that all items will be in stock however, if an item is out of stock, we will immediately advise you by email.


IMPORTANT NOTE: Customs & Import Charges (New Zealand)
New Zealand Duties & Taxes

Orders shipped to New Zealand are subject to New Zealand Customs regulations.

Low Value Goods (LVG) Levy

For orders valued at NZD $1,000 or less, a mandatory Low Value Goods (LVG) levy applies. This levy is imposed by New Zealand Customs on low-value imported goods.

  • The LVG levy is currently NZD $2.54 per shipment
  • This amount is included within the shipping fee at checkout and is not charged separately
  • The levy is required by New Zealand Customs and is not a fee set by us

Why this levy applies

The LVG levy helps cover the cost of processing low-value imports into New Zealand. It is part of the New Zealand Government’s importation framework and applies to eligible shipments entering the country.

Orders over NZD $1,000

Orders valued over NZD $1,000 may be subject to customs duties, GST, and import processing charges. These charges are not included in the shipping fee and may be payable to the courier or New Zealand Customs prior to delivery.

Additional information

All duties, taxes, and import charges are determined by New Zealand Customs and may vary depending on the value and nature of the goods.

For more information, please refer to New Zealand Customs guidelines or contact them directly.


NOTICE FOR USA CUSTOMERS:

From 1 August 2025, orders over $800 USD may be subject to a 10% import tariff upon arrival in the United States. This fee is charged by US Customs and is the responsibility of the recipient.

From 1 July 2027, the $800 USD exemption will be removed, and all shipments may incur import duties.

For the latest updates, please visit Australia Post – International Service Updates.


Strike Alpha Cradles are protected by International Patents. United States Patent Marking for Strike Alpha Cradle is U.S. PAT. No. 10454513. European (UK, DE, FR) Patent Marking for Strike Alpha Cradle is EU PAT. No. 2789507. China Patent Marking for Strike Alpha Cradle is Patent No. 国家发明专利号: ZL201310651756.8.

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