Scala Range

 
While riding and using the Scala Rider Q2, the gain will shoot the volume up to its max setting and it can't be manually lowered?
On the latest software update this problem was solved and now the rider can change the volume when the AGC is up.
 
What is the Bluetooth passkey?
The passkey, 0000, is a common industry standard passkey for headsets and other devices.
 
The intercom connection is activating when I am not speaking. Why?
When using certain sports helmets, and while driving at speeds above 70 mph, the Intercom connection may be accidentally activated. If you prefer, to avoid this from happening you may disable the Voice Connect feature (VOX). To disable Voice Connect, press and hold the Volume Up and Down Buttons simultaneously until you hear a beep. NOTE: The Enable/Disable Voice Connect feature affects only the Intercom. You will still be able to answer calls by Voice if you disable the Voice Connect (VOX) feature. Once Voice Connect is disabled, you may use the MC button, single press or double press, to establish/end Intercom calls with your Primary or Secondary buddy, respectively.
 
How do I enable/disable the Voice Recognition feature?
Press and hold the volume up and volume down keys simultaneously for 3 seconds.
 
Is it okay to use this product in the rain?
While this product is water resistant, it is not waterproof. It should not be used in heavy rain or snowfall. In any event, the silicone cover protecting the charging jack should always be tightly closed when exposed to any rain or snowfall.
 
The other party complains that they can't hear me well
Make sure that the microphone is positioned directly in front of your mouth with the yellow arrow facing your lips.
 
I cannot terminate calls by tapping the control button
Depending on the bluetooth profile the phone supports, some commands may work differently.
 
My driver and passenger units are not synched together?
These two devices are supplied factory synchronized for intercom communication. However, if for any reason you need to re synch them to each other use the following steps: 1.Simultaneously press and hold the intercom buttons on each device for at least 10 seconds while watching the status light on the passenger unit.2.Once the status light on the passenger unit lights steady red, wait three seconds then release both intercom buttons.3. The steady red status light on the Passenger unit will switch to a steady blue light for a few seconds, then begin flashing blue.
 
Why does my scala-rider Teamset/Multiset Intercom not work when I try it in my living room?
The Scala-Rider Teamset Intercom uses noise cancelling technology that constantly samples levels of background noise. When it hears none (i.e. in living room or showroom) it assumes it is not needed and goes into standby mode to save battery life. This is signalled by 2 beeps heard in your headset. When there is background noise (i.e. from wind noise or bike engine) the intercom circuit stays on and you or your pillion should be able to experience full duplex conversations. You can also get round this by using the "Always On" function.
 
 
For further FAQ please visit the Cardo Scala support page at www.cardosystems.com/support/faq