FAQ's for Strike Genius Motorcycle GPS

The headset is giving off a lot of static and/or very poor noise quality.

NOTE: It is normal to have some level of static noise when using the Strike Genuis GPS with attached headset. However you should be able to receive voice instructions without problems.

Excessive static could be a result of a problem with the set up of the Genius’ GPS transmitter, there should not be a problem with the transmitter after the following checks are made:

• Ensure the GPS transmitter is properly hardwired into your motorcycle

• Ensure the transmitter is clasped firmly in its holder

• Ensure the transmitter’s power lead is kept straight at all times. It must not be loose. Cable curls can result in significant interference and static. If the cable is too long to be kept straight then cut it so it is kept straight. Plugging this cable into motorcycle power source (battery or wires) should also improve signal quality.

· The FM receiver should be placed on the right hand side of the helmet, the earphone should be placed on the left hand side of the helmet.

It may also be worthwhile to try some other simple processes, such as:

• Turning the volume up on the headset. The volume controls are located on the face of the headset.

• Volume can also be controlled through the screen via the setup icon in the main menu.

• Resetting the device. This is done by pressing the reset button using the touchpen. The reset key is on the back of the display unit, in the bottom right hand corner.

• Problems could be a result of a poor connection between the earphone and the device, ensure the earphone is inserted correctly.

Device powers off suddenly or will not turn on.

• This is most likely a result of low power. Ensure the device is fully charged.

• If problems continue try resetting the device.

The device incorrectly recognises touch

• The calibration is not precise, refer to user manual for instruction on calibration.

Cannot receive GPS signal

• Depending on the intensity of the local signals it should take about 1 minute to receive.

• If the searching speed is slow or you cannot receive signal after a long time use the GPS reset function found by: main menu > setup > system.

Genius error when plugging into USB

Steps to try include...

1. Try plugging into a different machine

2. Press reset button on the back of GPS

3. Plug back into machine and select "USB Mode"

My 'cigarette lighter' port on the bike is too small for the provided 12V Charger

This is correct. The 12V charger is for use in a car only. The provided cradle holder is used when on the bike, this cradle is to be hardwired into the bike and the GPS is held in place and charged simultaneously by it.

Frequently Asked Questions:

What factors may affect the signals of the GPS?

• Weather. Lightning, overcast and rainy conditions may affect the performance of the Strike Genius

• Under structures, such as buildings and trees, reduction of GPS signal may occur, therefore ensure the device has a clear view of the sky.

• Electric, electromagnets, wireless wave and strong magnetic fields may also cause interference

How long does the GPS take to position after it is powered on?

• The GPS begins its positioning in about one minute. If it is located in a wide, clear place, the standard time required is less than five minutes

How long does the Strike Genius work when only powered by the internal battery?

• Maximum navigation time is 3-4 hours with volume and brightness at 50%

How long does it take to fully charge the internal battery?

• 3-3.5 hours when in stand-by mode. The charging time, however, varies in different surroundings. The strike Genius can also be powered whilst it is powered on.

How do I turn on Speed Camera Warnings?

• To turn on Speed Camera Warnings tap the following buttons: Menu>Settings>Warnings>Speed Camera Warning.

• To activate this function please ensure that you are receiving a GPS signal, otherwise the option will not be available.